March 16, 2023
Every day, thousands of people fall victim to fraudulent emails, texts and calls from scammers pretending to be their bank. And in this time of expanded use of online and mobile banking, the problem is only growing worse.
Scams aren’t so scary when you know what to look for. And at MidCountry Bank, we’re committed to helping you spot them as an extra layer of protection for your account. We want every bank customer to become a pro at spotting a phishing scam—and stop impostors in their tracks. Learn about the following scams to keep your accounts safe and secure.
Business email compromise
The scammer may impersonate a company executive by hacking their email ID to send you a spoofed email requesting a change in the payment destination.
Impersonating a MidCountry Bank employee
Scammers will try to pose as a MidCountry Bank employee and ask you to provide your personal information or even transfer money by phone, text or email. In this process, the scammer is attempting to gain unauthorized access to your account.
Social media marketplace scams
Scammers are placing ads on social media marketplaces for selling goods and services. Often, these deals require the customers to pay in advance. Once you pay the scammers, you won’t be able to get in touch with them again.
Scammers may contact you impersonating MidCountry Bank and tell you that they’ve noticed suspicious activity and they can stop the fraud by directing you to send yourself money through a digital payment service. The scammer will ask for the one-time security code you received from your bank, so they can authorize your payment to yourself. In reality, the code will allow them to link their bank account to your phone number or email address. Now that money you thought was going to yourself is really going into the scammer’s bank account.
Best practices to protect you and your family
- Never give out personal or sensitive information to someone who sends you a text message, email, or calls you on the phone.
- Don’t click on anything in an unsolicited email or text message asking you to update or verify account information.
- Monitor your bank accounts and transaction history.
- Keep your browser updated and use antivirus software on your computer.
- Don’t use obvious passwords like birthdays, family names, etc. and never share your passwords.
- When in doubt, call us! Stay vigilant and act quickly if you suspect fraud.
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