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September 3, 2019
At MidCountry Bank, your security is a top priority for us. We have leading firewall and network security technology as well as a readiness plan in place for when we are alerted that customer security may be in jeopardy. Here are things that help accomplish our goal of keeping you safe.
- Our Mobile Banking App reinforces security of debit card access, and is ideal for card holders who want to proactively manage their debit card accounts
- MidCountry’s online account opening process is supported by a third party authentication protocol that validates “out of wallet” information from various public databases to safeguard your identity
- Requirements for your personal password to make it strong and more secure
- Assistance to reset your password, if needed
- Identities are verified with enhanced identification questions that only the account owner can answer
- Automatic session log outs after a certain amount of inactivity
- Website is encrypted by an independent third party – verifies that our website remains secure
- Fraud monitoring with specialized, sophisticated software helps to take swift action when fraud activity is detected
- When businesses move money out of MidCountry Bank we require utilization of security tokens that prove identity electronically in addition to your password - the token acts like an electronic key to help you gain access
- We will never ask for your full social security number via email, phone or text
- Account alerts to notify you about account activity by text or email
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