Contact Us

No matter what the issue, we are ready to help. Talk to someone who can cut through the confusion and tackle banking questions with ease. 

Local Branch Assistance

• List of Branch Locations and Business Hours
• Secure Email
• Secure Contact Form

Personal Online Banking Support

• Please contact your local branch. List of branches can be found HERE

Business Online Banking Support

• 952-843-5222 (Business Customers)
• Online Chat

Team Member Directory

• Business Banking Experts
• Personal Banking Experts
• Agricultural Experts
• Insurance Experts

Additional Help

• 24-Hour Telephone Banking: 1-888-234-4585
• Lost or Stolen Debit Cards: 1-800-472-3272
  Report your card lost or stolen 24 hours a day
• Report Fraud/Identity Theft: 1-877-874-7376
• Change PIN#: 1-800-992-3808
• Toll Free Access During Business Hours: 1-877-874-7376
• Loan Administration: LoanAdministration at MidCountryBank dot com
  or Fax: 855-455-4067

Send Us Feedback

Provide us feedback, or email our Customer Care at CustomerCareCenter at MidCountryBank dot com or CustomerAdvocate at MidCountryBank dot com.

If you are inquiring about your Pioneer Military Loan, more information can be found HERE